:: HitekNofal :: Managed Unified Communication

MUC Bundles

Technology Overview

HitekNOFAL MUC Bundles deliver integrated data, IP telephony, and voicemail, allowing customers to deploy one device that addresses their business needs.

HitekNOFAL MUC Bundles provide advanced security features, such as Cisco IOS firewall, in addition to the MUC features on the same hardware, thus offering customers greater choices and flexibility of security options for their network.

HitekNOFAL MUC Bundles help simplify operations, improve reliability, provide better quality of service, and reduce infrastructure costs. The solution combines both Cisco hardware and software components, including all licenses.

By deploying HitekNOFAL MUC Bundles in your company, you minimize human delays, thus resulting in better, faster interaction and service-delivery for your customer, and cost savings for your business. Furthermore, you allow for easier, more direct collaboration among colleagues and with suppliers and clients, even if they are not physically on the same site. In addition, you reduce business travel costs, especially with the usage of multi-party video communications function provided by our MUC solution.

Technology Elements

The HitekNOFAL MUC Bundles are offered for the Cisco 1861, 2800, and 3800 Series routers; they consist of the following parts:

1. Integrated Services Router (ISR)

2. Cisco IOS® Software based Routing which includes the following features:

a. Routing and Security
b. Cisco Unified Communications
c. Call Manager Express (CME) for call processing
d. Cisco Unity® Express for voicemail and auto-attendant features
e. Cisco Unified Border Element (CUBE) for Session Initiation Protocol (SIP) trunk
f. Cisco Unified Call Connector Personal Edition for Microsoft Windows desktop integration

3. Cisco Unity® Express hardware module and licenses for voicemail, integrated messaging, and interactive voice response

4. Digital signal processors (DSPs) for conferencing and connecting to a public switched telephone network (PSTN)

5. Phone licenses to deploy Cisco IP phones

Furthermore, HitekNOFAL MUC Bundles also include security features like VPN, Cisco Intrusion Detection System, and Cisco IOS Firewall, in addition to all the components in the voice-only bundles.